Customer Success Lead

Do you want to help organisations be successful with workforce analytics and help them to create a data driven culture? We are looking for a result-oriented Customer Success Lead who has experience in (business) consulting and who is motivated to develop our team.

Are you the one?
As Customer Success Lead it is your goal to help our clients realize the potential of what we offer. With the team, you will implement Crunchr and drive the adoption of workforce analytics in their organisation.

Our Customer Success team comes in when clients sign-up and are ready to be onboarded. The team oversees the project planning, technical implementation, training of users and helps the organisation to establish a data driven culture. We are looking for a curious, experienced and result-oriented Customer Succes Lead who would love to take on this challenge with us.

Even though the role is based in Amsterdam, you do not need to speak Dutch. We have an international team and international clients.

Are we the one?

Team photo Thessaloniki 2017Crunchr is a cloud solution for people analytics and workforce planning, designed to make companies better. Crunchr combines and connects workforce data from different HR systems to help organisations gain valuable insights into their workforce. We go above and beyond to make workforce analytics work. We see how companies struggle with data availability, quality and realizing Return on Investment. We believe that just technology is not enough. In order for workforce analytics to be embraced, and for data-driven and evidence based working to the included in the organizational culture, technology needs to go hand-in-hand with a capability building program. Crunchr has won numerous awards, has global partnerships and was recently featured in The Economist.


Who are we looking for?

  • You have a broad interest in organizations and are curious about how organizational performance can be improved through the workforce
  • You have at least 15 years of work experience
  • You have experience in (business) consulting and have worked with(in) many different types of organizations
  • You enjoy developing people and helping them succeed
  • You can inspire our customers and have extensive experience in training
  • You have a university degree

What do we offer?

  • Working in a growing organisation that is internationally oriented
  • Lots of room to innovate and to make a real impact
  • Working with a young, ambitious team in an open culture
  • Competitive pay
  • The freedom and responsibility to do your job well
  • The opportunity to grow and help others grow
  • A well-connected office in Amsterdam

Would you like to be part of our growing, dynamic and innovative organization and are you looking for a challenge and outstanding career opportunity? Please contact Liza Dirks at or +31 (20) 240 25 10.

Contact us

noun_Phone_896887_46c6ed  020 240 25 10   
noun_linkedin_2045581_46c6ed  Liza on LinkedIn